CILTTamkeen

Introduction to Passenger Transport Services

Module
Duration
40hrs
Level
02
Language
english
Reference
INTRO-O2
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Course Overview

The passenger side of the industry — bus, rail, aviation, and ferry services. Covers transport and passenger movements, passenger transport characteristics, structures and organisations in the industry, and passenger transport costs.

What you'll learn

  • Distinguish bus, rail, air, and ferry passenger services by cost and customer expectation
  • Map the operators and regulatory bodies that make up the passenger transport industry
  • Apply basic cost analysis to a passenger transport operation
  • Recognize the public-policy framework that shapes passenger transport

Syllabus & course details

Optional module · 40 guided learning hours · 30-question OR exam · 1-hour duration · 50% pass mark. This unit provides an introduction to passenger transport services. It covers transport and passenger movements, characteristics, structures and organisations in the passenger transport industry, and passenger transport costs. Choose this unit if your career direction sits in public transport, aviation, or passenger logistics.

Upcoming batches

This module is delivered as part of the CILT International Introductory Certificate in Logistics and Transport program — the dates below are the program's cohorts.

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Course Fees

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Last updated June 27, 2026

Part of these programs

This course is a module in our full qualifications