CIPSTamkeenStarts Nov 22, 2026

Supplier Relationships

Module

Duration: 25hrs
Level: 04
Language: english
Reference: L4M6

Course Overview

A signed contract is the start of the work, not the end. This module covers the dynamics of supplier relationships across the lifecycle — from selection and onboarding through performance management to partnership or termination. Includes portfolio analysis, STEEPLED scanning, and the discipline of running a partnership.

What you'll learn

Apply portfolio matrices to allocate procurement attention across the supplier base
Manage cross-functional teams through stages of forming, storming, norming, performing, adjourning
Build and run partnership relationships — and recognize when they should be terminated
Apply STEEPLED analysis to anticipate environmental change in supply chains

Syllabus & course details

Core module · 6 credits · Objective Response (OR) exam · 1.5-hour duration. The post-contract module. You'll learn to manage supplier relationships as a portfolio, applying matrices like Kraljic and Boston to allocate attention and resources. Covers stakeholder management, conflict resolution, and the specific discipline of building partnerships — what makes them work, why they fail, and when to terminate. Includes legal and continuity considerations around exiting supplier relationships.