CIPSTamkeenStarts Aug 2, 2026

Operations Management

Module

Duration: 25hrs
Level: 05
Language: english
Reference: L5M9

Course Overview

Operations management is where procurement meets production. This elective covers the concept and scope of operations management — capacity, layout, scheduling, quality — and the improvement methodologies (lean, JIT, Six Sigma) used to drive operational excellence in a manufacturing or service context.

What you'll learn

Map the scope of operations management and how it intersects with procurement decisions
Apply lean, JIT, and Six Sigma improvement methodologies to an operations scenario
Use capacity, layout, and scheduling techniques to support an operations strategy
Link procurement decisions to operational performance measures (cost, quality, speed, flexibility)

Syllabus & course details

Elective module · 6 credits · Objective Response (OR) exam · 1.5-hour duration. For procurement professionals working alongside operations leaders. You'll cover the concept and scope of operations management (capacity, layout, scheduling, inventory, quality), the improvement methodologies used to drive operational performance (lean, JIT, Six Sigma, TQM, BPR), and how procurement decisions ripple through to operational outcomes.